In our continuous mission for smart and sustainable mobility at Dubai Metro and Dubai Tram, Keolis-MHI is committed to maintaining the highest information security and cybersecurity standards, ensuring the confidentiality, integrity, and availability of the systems and data. This commitment protects our customers, employees, information, reputation, and assets against constantly evolving threats.

Our executive management team is dedicated to aligning with both international standards, including ISO 27001:2022, and local regulations such as the RTA Corporate Information Security Policy, demonstrating our thorough approach to information security and cybersecurity.

Based on Keolis-MHI's core values, code of conduct, and ethical business practices, our Information Security and Cybersecurity Policy for Dubai Metro and Dubai Tram includes the following ongoing efforts:

  • Communication: Clear and open communication with all stakeholders to ensure a common understanding and shared responsibility for information security and cybersecurity matters;

  • Integration: Incorporating information security and cybersecurity strategies into our daily operational activities;

  • Risk Assessment: Regularly assessing our information security and cybersecurity posture and adapting to the ever-changing threat landscape;

  • Training: Creating an environment focused on information security and cybersecurity through regular training and awareness programs about threats and defence strategies customized for everyone involved with Keolis-MHI;

  • Incident Management: Promptly reporting, documenting, and investigating any information security and cybersecurity incidents with enhancements guided by lessons learned and insights from our partners or shareholders;

  • Continuous Improvement: Committing to continuous improvement through enhancements in conjunction with the RTA, automation, and embracing digital transformation;

  • Policy Development: Developing supporting policies and procedures tailored for Dubai Metro and/or Dubai Tram to meet specific information security and cybersecurity requirements, ensuring a comprehensive protection strategy; and

  • Accountability: Maintaining accountability at all levels with a clear commitment to meeting applicable legal, regulatory, and contractual obligations, including provisions for disciplinary or legal actions in case of policy breaches.

Keolis-MHI is determined to lead in information security and cybersecurity within the railway sector, aligning our ambitions with business objectives to ensure resilience in our digital activities.

This policy, validated by the executive management team of Keolis-MHI, is subject to periodic review to ensure our strategies remain aligned with the latest advancements and threats in information security and cybersecurity.

Play Your Part, Be Cyber Smart!

Last update : 29/05/2024